Return & Refund Policy

Last Updated: June 2026

At Clothing Management Consultants Limited, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return in accordance with the policy below.

Returns

We accept returns within 30 days of receiving your order.

To be eligible for a return:

• Items must be unworn, unused, and in their original condition.
• All original tags and packaging must be attached and intact.
• Items must not show signs of wear, washing, alteration, or damage.
• Proof of purchase or order confirmation is required.

Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Final sale or clearance items
• Personalized or custom-made products
• Items marked as non-returnable for hygiene or safety reasons

Return Process

To initiate a return, please contact our customer support team at:

Email: support@yourstore.com

Please include:

• Order number
• Customer name
• Reason for return
• Photos (if the item is damaged or incorrect)

Once your return request is approved, return instructions will be provided.

Refunds

After receiving and inspecting your returned item, we will notify you regarding the status of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your payment provider.

Original shipping charges are non-refundable unless the return is due to our error.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

We will work promptly to provide a replacement, exchange, or refund where applicable.

Exchanges

We currently offer exchanges for eligible items subject to product availability.

If you wish to exchange an item, please contact our support team before returning your order.

Order Cancellations

Orders may be cancelled within 12 hours of placement. Once an order has entered processing or shipment, cancellation requests may no longer be possible.

Return Shipping

Customers are responsible for return shipping costs unless:

• The item received is defective.
• The item received is damaged.
• An incorrect item was sent.

We recommend using a tracked shipping service, as we cannot guarantee receipt of returned items without tracking information.

Contact Us

For any questions regarding returns or refunds, please contact:

Clothing Management Consultants Limited
Email: support@yourstore.com
Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM

By placing an order through our store, you acknowledge and agree to this Return & Refund Policy.